SistemA+ Data Deletion

How to remove the app's access and how to ask us to delete your data

This is a translation. If it differs from the Portuguese version, the Portuguese version prevails.

SistemA+ is the Reproduzindo Talentos app that connects Facebook, Instagram and WhatsApp to the agency's hub. What it receives and why is in the SistemA+ Privacy Policy. Here are the two paths: removing access and deleting what is already stored.

1. Remove SistemA+'s access to your accounts

Any of these paths stops access to new data:

• In the hub: under Integrations, disconnect the account.
• On Facebook: Settings & privacy › Settings › Business integrations › SistemA+ › Remove.
• On Instagram: Settings › Website permissions › Apps and websites › SistemA+ › Remove.
• Accounts shared with the agency (ads, Pages, WhatsApp Business): in your business portfolio settings, under Partners, remove Reproduzindo Talentos.

Menu names may change with the version of Meta's app.

Removing access does not by itself delete what was already stored. For that, make the request in step 2.

2. Request deletion of stored data

1. Email daniela@tieraadvocacia.com.br, the Data Protection Officer of Reproduzindo Talentos, with the subject "Data deletion – SistemA+".
2. Tell us what should be deleted: the business name and the account (the Page, the Instagram handle, the ad account or the WhatsApp Business number) or, if you are a contact who received messages from a client business, your phone number.
3. We may ask you to confirm that the account or the number is yours before deleting.

We confirm receipt and complete the deletion within 15 days, telling you what was deleted.

3. What happens next

• The data leaves the main database.
• Backups are made daily and kept for up to 14 days, so the deleted data leaves them when that cycle completes.
• Access and security logs may be kept longer when the law requires it.

4. Received a WhatsApp message from a business?

Reply "parar" or "sair" ("stop" in Portuguese) to be left out of its next sends. To have your number deleted, contact the business or make the request in step 2.

5. Contact